Patient information

We will be transparent at all times regarding the costs of your treatment. We will explain the value of each treatment including all used materials and their origin, as well as their pros and cons. Together we will find a tailored solution that will improve your health and the appearance of your teeth.

Your medical history

Your medical history or anamnesis (anamnesis stems from the Greek word for “remembering”) helps the dentist treating you to better understand the state of your health. Certain pre-existing conditions or medication you take must be known so potential complications can be avoided.

Download and print our health questionnaire below. Please bring your completed form on your first appointment. Our team will be more than happy to help you with any questions you may have.

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Information before an operation

What to do before undergoing surgery

Should you experience pain, please refrain from taking aspirin unless it is prescribed by your GP. This is because this medication inhibits blood coagulation so you bleed longer. Ibuprofen or paracetamol can be used instead. If you must take blood thinners, please ensure that you let us know at the beginning of your treatment. After checking with your treating family doctor, internist, cardiologist or GP you may switch to medication that is better compatible with your surgery. This is to minimise the risk of extensive bleeding.

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What to do after undergoing surgery

  • Please keep the area of the surgery cool from the outside (over the course of three days). You may use freezer packs for this. These are available from your local pharmacy. Alternatively you may use cold-wet compresses. Never put ice straight onto your skin.
  • Please only take the medication you were prescribed by the dentist treating you.
  • Please use a disinfecting mouth wash (chlorhexidine gluconate CHX eg Corsodyl) twice a day while leaving at least seven hours in between.
  • Please refrain from smoking for seven to 14 days.
  • Please refrain from drinking alcohol, coffee, black tea or any other acidic drinks for three days.
  • Please do not consume fresh milk products (whole milk, yoghurt, cream cheese etc).
  • Please avoid eating hard food.
  • You may take medication to reduce the swelling (eg Arnica).
  • Have your head rest a little higher than the rest of your body, and try not to sleep on the side of your face on which surgery was performed.
  • Put a towel on top of your pillow at night.

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Finance

We will be transparent regarding the cost of your treatment. You will be informed at length about all possible treatment options, their value as well as their pros and cons. Together we will find a tailored solution that will improve your health and the look of your teeth. Please consider before the start of a treatment whether you will be financially able to finish it. We will always give you treatment estimates that include every cost which we can foresee at the beginning of your treatment. However, as a medical or dental condition may change so might the costs. In case that happens, we will of course keep you informed at all times and discuss the options with you again.

  • We offer finance plans tailored to you. Please do not hesitate to contact us for more information.

In an emergency

In an emergency, for example if you are suffering from acute toothache, our team will be more than happy to assist you without you having to book an appointment. For us to be able to help you fast and effectively, please let us know you will be coming by calling us on +44 (0) 20 3745 7455.

Please be prepared to wait in the event that you come in with tooth pain to see an emergency dentist.


Master dental laboratory

We guarantee the highest quality in the production of dental restorations. That is why we give you a five-year warranty on all mechanical failures such as chips and cracks. Dental restorations are usually produced at our in-house master dental laboratory. Should our own laboratory be too busy, we will have prostheses made exclusively at master dental laboratories in Munich, Augsburg, Trier (all Germany) and Oxford (UK).

Each of our partner laboratories was selected for specific treatments. This is to ensure the highest possible quality in each treatment type.

Our partner dental laboratories:

Zahntechnik Wallerius (Trier, Germany)

Uwe Gehringer Zahntechnik (Munich, Germany)

Achim Frey Zahntechnik (Munich, Germany)

Byrnes Dental Laboratory (Oxford, UK)
 

 

 

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